How do I claim delayed baggage allowance on Lufthansa?
You boarded Lufthansa airlines, but your baggage is delayed or not found. What you can do to find your bag. How to Claim Lost Baggage Lufthansa? Passengers need to report the missing luggage at the tracing counters immediately. In case you leave the airport, you can apply online.
How to report missing luggage online?
To inform the agents follow the instructions shared below:
- Visit the website.
- Scroll down to baggage and click on the problem with the luggage.
- Open the report baggage delayed.
- After that, enter the ticket number and family name.
- Click on continue.
- Share the details of your product/bag.
- Click on the submit button.
Customer representatives will help you to get your luggage back at the earliest. When you are at the airport, reach out to a lost and found office to connect with customer executives. If bags are lost, you are compensated by the airline.
Who can apply for Lufthansa compensation?
If you want to request compensation, read the terms and conditions shared below:
- Luggage arrives late; passengers are permitted to purchase clothes, undergarments, toiletries, and other necessary items. However, you need to show the receipts for compensation. The condition isn’t applied if you arrive from the trip or home.
- You can only claim when delayed baggage is reported within 21 days.
- Precious objects such as money, jewelry, and laptops should be included in carry-on baggage. Passengers should have payment proof to get the reimbursement.
- The airline can pay up to $ 1500 for delayed and lost baggage to travelers.
- You should be aware that Lufthansa doesn’t pay for dents, scratches, or damage because of overfilled luggage or objects that aren’t packed properly.
- To get compensation, you need to report the damage within the restricted time.
In case you are having any trouble, you can contact Lufthansa customer service. To connect with a live representative, dial the contact number 1 (800) 645-3880. The customer service is accessible 24 hours to guide you.
Follow the airline on Facebook and Twitter to buy cheaper tickets and share special deals. Visit the website for more information related to the baggage policy.
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